privacy policy
1. About us
Ajeer is a maintenance services app from Ajeer. Our mission is to connect users with reliable maintenance service providers quickly and efficiently. Our website address is: https://www.iajeer.com.
2. Information we collect and how we use it
A. Basic account information
When you register for an Ajir account, we ask for basic information, including your first and last name, and mobile phone number. This information is necessary to set up your account, verify your identity, and communicate with you.
b. Site information
When submitting a maintenance request through the app, you will be asked to share your current location. This location data is used exclusively to enable the designated maintenance provider to quickly reach you and provide the requested service. This information will only be used during the processing and fulfillment of your request.
C. User comments and feedback
When you leave comments, reviews, or feedback on the App or our Website, we may collect additional technical data (such as IP address and browser or device information) to help us maintain security, prevent spam, and improve your user experience.
3. Cookies and Similar Tracking Technologies
If you visit our website or interact with embedded web content, we may use cookies and similar tracking technologies to enhance your experience, analyze trends, and improve the functionality of our site. For example, if you leave a comment on our website, you may choose to save your name, email address, and website in cookies for easier use.
4. How we share your data
With service providers:
Your location and other relevant details are only shared with the maintenance provider assigned to your service request. This sharing is solely for the purpose of facilitating the service you requested.With third parties:
We do not sell or rent your personal data to third parties for marketing or other unrelated purposes. In the case of password reset requests or similar functions, certain technical details (such as your IP address) may be included in communications for security and verification purposes.
5. Account Management and Data Retention
a. Account Deletion
You have the right to delete your account at any time. If you choose to delete your account, your personal data (e.g., first name, last name, mobile number, and any location data associated with service orders) will be removed from our active databases, subject to any legal or administrative obligations to retain certain information.
b. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, and to resolve disputes. Once your data is no longer required or if you delete your account, it will be securely removed from our systems.
6. Your Rights Over Your Data
You have the right to:
Access the personal data we hold about you.
Request corrections to any inaccurate or incomplete data.
Request an export of your personal data.
Request deletion of your personal information (noting that certain data may be retained as required by law).
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
7. Embedded Content from Third-Party Websites
Our website or the Ajeer app may contain embedded content (e.g., videos, images, articles). Such embedded content behaves as if you visited the external website directly. These third-party websites may collect data about you, use cookies, or track your interaction with the content. We are not responsible for their privacy practices.
8. Security of Your Data
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated by posting an updated policy on our website and updating the “Effective Date” at the top of this document. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, your personal data, or our data practices, please contact us at:
Email: support@iajeer.com
Address: Riyadh